• 14 days free returns
  • free shopping on all orders
  • free jewellery appraisals
  • life time warranty


We ensure all our products are up to the customers expectations, in the rare event if you are not happy we have a refund policy.We follow 14 days refund policy , any difference in cost with the setting design will be charged. 

Bespoke items are not fully refundable, the refund amount would depend on your order.

In order to return your items you must notify us by email at info@novadiamonds.co.uk

.Refunds will be made in the same form as the payment.

Check our full terms and conditions.