Privacy Policy

The privacy policy will inform you about how we use your personal details.Personal data includes Your name address financial details and product details which we hold for you when you are corresponding with us by post, phone email or any other means We only use your personal data as permitted by law.Marketing  and communication data includes your consent in receiving marketing information from us and third party if included.The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, [Business name & other trading names].
  • "you", "the user" refer to the person(s) using this website.
  •  GDPR means General Data Protection Act.
  •  PECR means Privacy & Electronic Communications Regulation.
  •  ICO means Information Commissioner's Office.
  •  Cookies mean small files stored on a users computer or device.

Key principles of GDPR:  

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data.

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register, our registration number is:11058180.
  • Lawful basis: Consent
    Where our purpose for processing is: For Sale and Marketing
    Which is necessary : For Running our business
    We process your information in the following ways:to use your data to improve our services and marketing
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information We do not share your personal information with third parties

  • Lawful basis: Contract
    Where our purpose for processing is: The mutual consent and agreement between you as the buyer and we as the seller
    Which is necessary : for the performance of contract as you are a party and we take further steps at your request
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information:  We do not share your personal information with third parties.

  • Lawful basis: Legal obligation
    Where our purpose for processing is: to comply with the legal obligation
    Which is necessary : To comply with the legal and regulatary obligation
    We process your information in the following ways: lawful basis of processing for running our business
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information: We do share your personal information with third parties and they include; .

  • Lawful basis: Vital interests
    Where our purpose for processing is: to register you as our client
    Which is necessary so that : we can provide with information product and services as per your request
    We process your information in the following ways:  lawfulbasis of processing for running our business
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information:We do share your personal information with third parties and they include

 


  • Lawful basis: Legitimate interests
    Where our purpose for processing is: in conducting and managing our business to provide you with safe and secure experience
    Which is necessary because: to balance any potential impact on you be it a positive or negative
    We process your information in the following ways: in lawful basis of processing for running our business
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information: We do share your personal information with third parties.

  • Lawful basis: Special category data and criminal conviction data

We do not collect any information on the above two categories but if we need we may notify you at that time


If as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights:

Under the GDPR your rights are as follows. You can read more about your rights in details here

The right to be informed; the right of access; the right to rectification; the right to erasure; the right to restrict processing; the right to data portability; the right to object; and the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

Data security and protection:

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.

Our EMS provider is; [name of provider here]. We hold the following information about you within our EMS system;

Email address I.P address Subscription time & date [list other data that is stored]

Resources & further information

Privacy Notice Policy Base: v.4.1 Dec 2018 - Made available without liability